Shipping Policy

1. Shipping Coverage

We currently offer shipping across India. International shipping is not available at this time.

2. Shipping Charges

• Free Shipping: Enjoy free standard shipping on all orders above ₹599.

• Standard Shipping: For orders below ₹599, a nominal shipping fee will be applied at checkout.

3. Order Processing Time

Orders are processed within 1–2 business days (excluding Sundays and public holidays). Once processed, you will receive a confirmation email with tracking details.

4. Delivery Timeframe

Estimated delivery times are as follows:

• Metro Cities: 3–5 business days

• Other Locations: 5–7 business days

Please note that delivery times may vary due to factors beyond our control, such as courier delays or unforeseen circumstances.

5. Shipping Partners

We collaborate with reputable courier services to ensure timely and safe delivery of your orders.WP Legal Pages

6. Order Tracking

Once your order is dispatched, you will receive an email with tracking information. You can monitor your shipment's progress using the provided tracking link.

7. Delivery Address

Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

8. Damaged or Missing Items

If you receive a damaged product or if any item is missing from your order, please contact us within 48 hours of delivery at info@willowlifecare.com or call us at 6284908880. Provide your order number and relevant details to assist us in resolving the issue promptly.

9. Contact Us

For any shipping-related inquiries or assistance, feel free to reach out:

• Email: info@willowlifecare.com

• Phone: 6284908880